Franchisor Assistance In Medically Necessary Franchise Businesses

So you want to start a business in the healthcare industry. You realize this can be a good investment and you also want to do something that is fulfilling and that matters. If you’re not coming from the healthcare industry, it can be daunting and scarry.
Starting a business in the healthcare industry can be challenging as a new owner dealing with the complexities that come with it. Buying a franchise that will deliver extensive assistance to get up and running is a smart choice. The franchisor should give substantial support to navigate the insurance process, billing, and credentialing.

The first thing a business/franchise owner must do to be able to bill for services is to become credentialed with the various health insurance carriers. Credentialing is a fundamental aspect of operating a medically necessary business. Franchisors should offer guidance on:

• Provider Enrollment: Assisting franchisees in the process of enrolling with insurance networks, ensuring they meet all necessary requirements for credentialing.
• Document Compliance: Guidance on maintaining accurate and up-to-date documentation to satisfy credentialing requirements, reducing the risk of delays or denials.
• Ongoing Support: Continuous support in managing and updating credentials, helping franchisees stay current with industry standards and changes.

One of the primary concerns for franchisees in a medically necessary business is dealing with insurance processes. Franchisors should provide comprehensive support in understanding the nuances of medical insurance, including:

• Policy Interpretation: Clear guidance on deciphering complex insurance policies and understanding the specific coverage relevant to the services provided by the franchise.
• Claims Processing: Assistance in streamlining the claims process, ensuring accurate and timely submission, and troubleshooting any issues that may arise during the reimbursement process.
• Updates on Industry Changes: Regular updates on changes in healthcare policies and insurance regulations to help franchisees stay ahead of the curve and adapt their practices accordingly.

Another concern is making sure the medical billing is done correctly so the business can be paid on a timely basis. Effective billing is crucial for the financial health of any medical business. Franchisors can offer valuable assistance in this area by providing:

• Billing Training and On-going Support: Comprehensive training programs to educate franchisees on proper billing practices, ensuring compliance with industry standards and minimizing billing errors.
• Technology Integration: Implementation of efficient billing software and technologies that streamline the billing process, reducing administrative burden and minimizing the risk of errors.
• Audit Assistance: Support in preparing for and navigating through billing audits, helping franchisees maintain compliance and financial stability.

When looking to start a medically necessary franchise in the healthcare industry, it is important to find a franchise that provides extensive support. The franchisor’s role goes beyond providing a brand name and operational guidelines. Franchisees should expect on-going support in navigating the intricate processes of insurance, billing, and credentialing.

By fostering a collaborative and supportive relationship, a franchisor can empower their franchisees to not only survive but thrive in the challenging but rewarding healthcare industry.

Nichole Daher

Nichole Daher is an American entrepreneur, book author, autism advocate, and founder of Success On The Spectrum (SOS)-the first autism treatment franchise in the United States-known for its parent viewing rooms and quality-driven ABA services. She currently serves as CEO of SOS Franchising, where she provides support, resources, and opportunities for entrepreneurs to open their own Success On The Spectrum autism centers.