Client Overview
The owners of Success On The Spectrum in Cranford, New Jersey, are Parminder and Varinder Dhaliwal
Before joining Success On The Spectrum, Parminder served as a general manager at a successful automobile dealership and earned his mechanical engineering degree.
With acumen in operating, managing people, and doing business, he has gained extensive experience in managing team-oriented organisations.
Along with leadership skills and experience, Varinder comes with data analyst experience and uses his analytical skills to make key decisions and manage operational performance.
All these skills, along with their own experience as parents, helped them build a successful healthcare business that provides children with autism and their families.
The Starting Point
A Search That Became a Mission
Like many families navigating autism, the Dhaliwals’ journey into ABA therapy began with their own child.
Their son was non-verbal up until the age of five years.
The intensive therapy that was provided to him enabled him to acquire communication skills, which not only altered his future but also altered their perception of the importance of good therapy services.
It is this experience that motivated them to enter the ABA therapy sector.
After witnessing firsthand what effective therapy could accomplish, Parminder and Varinder became passionate about creating access to those same opportunities for other children and families.
Their goal was not only to build a successful business but also to create a place where families could receive the type of support that had made such a difference in their own lives.
The Challenge
Bringing Business Experience Into Healthcare
Although Parminder and Varinder had strong professional backgrounds, opening an ABA therapy clinic required learning a new industry.
Their previous careers gave them experience in leadership, operations, and analytical decision-making, but healthcare services introduced new areas including clinical operations, staffing, insurance processes, and community-based care.
Like every new Success On The Spectrum franchise owner, the Dhaliwals focused on building the foundation required for long-term success:
- Building the right team: Developing a qualified team capable of delivering high-quality ABA services.
- Establishing clinic operations: Creating the systems and processes needed to support families and staff.
- Developing community relationships: Building awareness and connections within the local community.
- Balancing business ownership with family responsibilities: Growing a mission-driven business while raising their two children.
Approach
Operations Experience Applied to Healthcare
As Parminder served as a general manager, he gained valuable experience working with teams and leading an organisation with a customer service focus.
Such experience was quite relevant for the routine work of building and managing an ABA clinic that required proper leadership and effective operations.
Data-Driven Decision Making
Varinder’s experience as a data analyst brought yet another benefit.
She applied her analytical skills in making decisions based on performance data analysis and thus ensured operational efficiency.
In other words, the different expertise of the two people brought a balanced leadership approach combining people management, business discipline, and analytical thinking.
A Mission Built Around Community Impact
For the Dhaliwals, the clinic represents more than a business opportunity.
Their personal experience with their son continues to influence how they approach ownership.
Every family served through their Cranford location represents the same hope and possibility they experienced during their own son’s journey.
Execution Timeline
Results: Growth by Purpose and Execution
Operational Impact
From Startup Phase to Significant Growth
The Cranford clinic grew from earning $257,134.69 in its first partial year of operations to earning $2,124,201.74 in its first full year of operations.
This achievement can be attributed to purposeful performance, leadership, operational performance, need in the community, and the organisational support that comes with being part of the Success On The Spectrum franchise model.
Professional Skills That Transferred
Parminder and Varinder demonstrate how previous professional experience can translate into healthcare entrepreneurship.
Parminder’s leadership background supported business operations and team management.
Varinder’s analytical experience supported data-informed decisions and operational improvements.
Together, their backgrounds helped them approach clinic ownership with a structured business mindset.
Expansion Built on Success
The development of their second location in Woodbridge reflects their continued commitment to expanding access to autism therapy services.
Rather than stopping with one successful clinic, the Dhaliwals are using their experience to bring the SOS model to another community.
Founder Perspective
The numbers say one thing, but there is more to the story for Parminder and Varinder.
They first started as parents trying to find help for their own son.
Seeing the great progress their son was making led them into helping other parents like themselves.
Now each child that comes through their clinic is a reminder of why they started.
Their business growth and their mission are closely connected: creating opportunities for children with autism while building a sustainable healthcare organisation.
Watch Their Story
Takeaway
Parminder and Varinder Dhaliwal’s story demonstrates how personal experience, professional expertise, and the right franchise system can come together to create meaningful impact.v
Their son’s progress gave them the motivation to enter the autism services field.
Their backgrounds in operations and analytics gave them the business foundation to lead.
The Success On The Spectrum franchise system provided the structure, resources, and support to help them build their clinic.
The result is a growing ABA therapy business that generated more than $2.1 million in revenue during its first full year of operations, with a second location now under development in Woodbridge, New Jersey.
